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Privacy Policy

General Policies

Vale d'Oliveiras Quinta Resort & Spa is committed to ensuring a secure and confidential service to all clients and visitors of this website.

Under this policy, the purpose of data collection is only to keep your personal data up to data, in accordance with portuguese law. You have the right to access, modify, correct or delete your personal data.

1. Collection and Processing of Personal Data
As a customer, your personal data and / or data of your family may be required for various purposes. This data includes:

Contact details: name, nationality, phone number, email, address, etc.; date of birth; credit card information; arrival and departure dates;
Information about children name, date of birth, age, e-mail
Interests and preferences: eg. preferred room location, room type and number of bedrooms, favourite newspaper, etc.
Any customer feedback, during or after your stay;

We do not collect data or sensitive information, such as religious or philosophical beliefs, political opinions, health data, racial or ethnic origin, trade union membership or sexual orientation.
Personal data may be collected in various circumstances, including (but not limited to) the following:
Marketing actions, offers and promotions:

2. Objectives of the Personal Data Collection
Personal data are collected for the following purposes:

Reservation and stay management;
Improvement of available services in order to understand our guest's needs and exceed their expectations;
Tailor made service;

3. Sharing of Personal Data
Your information will not be shared with others, except in the following cases:

The resort reserves the right to transmit any personal data in event of a sale or transfer of all or part of its business or its assets.
In all cases here personal data is transmitted to third parties, we will comply strictly with applicable legal obligations and we will try to ensure that the personal data collected is used properly.

4. Access, modification and deletion of personal data
The client may access, correct, supplement, update or delete his/hers personal data by contacting Vale d´Oliveiras Quinta Resort & Spa via e-mail: info@valedoliveiras.pt. The application will be dealt with as soon as possible. The resort may request a copy of a valid ID in order to safeguard privacy and identification, before making any changes.

5. Security of Personal Information
Vale d´Oliveiras Quinta Resort & Spa takes appropriate technical and organizational measures, in accordance with legal requirements, with the aim of protecting customer's personal data, ensuring their confidentiality in accordance with the principles described in this policy.
Whenever you are prompted for credit card information, it is transferred via secure online SSL (Secured Sockets Layer), when you are using an SSL enabled browser such as Microsoft Internet Explorer or Google Chrome.

6. Updates
We may amend this Privacy Policy periodically, so we recommend regular consultation of the same. This Privacy Policy was last updated on: 20/04/2017.

7. Contacts and information
If you have doubts about the privacy policy, please contact us via email: info@valedoliveiras.pt

  • Check in time 4:00 PM
  • Check out time 12:00 PM
  • Children age 11
  • Pets not allowed
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